Fix: Error message “Your computer is not allowed to connect to the Microsoft Update service” in Office 365

This article may interest you, if Office 365 Desktop Setup is unable download and install software updates from Windows Update or from Microsoft Update in an Office 365 environment.

You encounter this issue, if any any of the followinfg condition is true:
– Access to Windows Update or to Microsoft Update is blocked by a Group Policy or other security configuration
– A Windows Update component must be installed on the computer before the updates can be completed.

Office 365 Desktop Setup uses Windows Update to install software updates that are required to connect to Office 365.

To resolve this issue, Microsoft KB2392274 recommends, you try one or more of these methods:
1. Verify the Group Policy setting
2. Verify that you can connect to Windows Update

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: