Fix: InstallShield error ‘1607’ ‘1628’ when installing a Microsoft game

This article may interest you, if when you try to install a Microsoft game, you receive one of the following error messages immediately after you start the installation:

– Error 1607: Unable to install InstallShield Scripting Runtime
– Error 1628: failed to complete installation

You will experience this error if the InstallShield application is corrupted or is damaged.

To resolve this issue, try the following methods in this order;
Method 1: Rename the InstallShield folder
Method 2: Download and install the latest Windows Installer package
Method 3: Locate and then close the files
Method 4: Create a new user account
Method 5: Perform a clean startup procedure
Method 6: Download and install the latest version of the .NET Framework

For the detailed steps associated with each method, visit Microsoft KB910816. Alternatively, you can download and run Fix it 50639 solution to fix it automatically.

This fix applies to the following Microsoft games:
– Microsoft Flight Simulator X Deluxe
– Microsoft Flight Simulator X Standard
– Microsoft Age of Empires III
– Microsoft Age of Empires III: The WarChiefs
– Microsoft Dungeon Siege II
– Fable: The Lost Chapters PC
– Microsoft Age of Empires III: The Asian Dynasties
– Microsoft Flight Simulator X Acceleration Expansion Pack
– Microsoft Flight Simulator X ServicePack 1
– Microsoft Gears of War (PC)
– Microsoft Halo 2 for Windows Vista
– Microsoft Shadowrun (PC)
– Microsoft Viva Pinata (PC)
– Microsoft Zoo Tycoon 2
– Microsoft Zoo Tycoon 2: African Adventure
– Microsoft Zoo Tycoon 2: Dino Danger
– Microsoft Zoo Tycoon 2: Endangered Species
– Microsoft Zoo Tycoon 2: Marine Mania
– Microsoft Zoo Tycoon 2: Ultimate Collection.

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