Resolve: Windows stops responding at the Welcome screen after user enters logon credentials

If after you enter the user credentials to log on to your computer and the operating system freezes or stops responding at the Welcome screen, then this article may interest you.

This issue occurs because of a deadlock in the Gpprefcl.dll file.

This issue may occur on a computer that is running one of the following operating systems:
– Windows Vista
– Windows Server 2008
Windows 7
– Windows Server 2008 R2

To resolve this issue, visit Microsoft KB2526870, download and run the Hotfix.

Note: To apply the hotfix, you must be running one of the following operating systems:
Windows Vista Service Pack 2 (SP2)
– Windows Server 2008 Service Pack 2 (SP2)
– Windows 7
Windows 7 Service Pack 1 (SP1)
– Windows Server 2008 R2
– Windows Server 2008 R2 Service Pack 1 (SP1)

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