Microsoft Services Premier Mission Critical – Integrated support program for your most critical solutions to boost Business Continuity

Premier Mission Critical provides a scalable service and support program, with services spanning from a solution validation and architectural reviews, to proactive and problem resolution services.

An add-on to Premier Support, Premier Mission Critical will help you take an end-to-end approach toward achieving business continuity while providing the backing of the fastest incident escalation available from Microsoft.

Through Premier Mission Critical, you will be better positioned to:
1. Review for risk mitigation and support optimization through a solution validation and architectural reviews.
2. Attain and maintain continuity by working closely with a Microsoft Solution Engineer who facilitates and orchestrates proactive services, remediation, problem resolution, and knowledge transfer.
3. Restore business if issues arise by taking advantage of the fastest response times and expedited problem resolution available from Microsoft.

Premier Mission Critical is available for the following Microsoft products and technologies:
– Microsoft .NET Framework
– Microsoft BizTalk Server
– Microsoft Exchange Server
– Microsoft Office SharePoint Server
– Microsoft SQL Server
– Windows Server
– System Center
– Dynamics CRM

Premier Mission Critical Datasheet (.pdf)

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