Understanding the Microsoft Dynamics CRM Online Service Infrastructure

Microsoft has made available a new document explaining the cloud service infrastructure it uses for Microsoft Dynamics CRM Online.

With the global release of Microsoft Dynamics CRM Online, customers in 40 markets around the world now have access to comprehensive CRM capabilities delivered from world-class infrastructure with multi-level security.

The document covers the following topics:
– Datacentre Facilities and Connectivity
– Scalability and Performance
– Security
– System Monitoring
– Release Cadence and Maintenance
– Backup, Recovery and Data Management
– Disaster Management and Business Continuity
– Certifications, Audits and Compliance

Microsoft Dynamics CRM Online Service Infrastructure Overview (.pdf)

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