Microsoft launches Answer Desk

Answer Desk is a premium service provided by Microsoft to give you the most convenient, friendly and easy way to get the most out of your PC.

Lync Server 2010 Supportability Guide now available

Microsoft has released Lync Server 2010 Supportability Guide and its available for download at the Microsoft Download Centre.

Windows Intune Purchase & Support Guide from Microsoft

Microsoft has made available the Windows Intune Purchase & Support Guide. If you are interested in purchasing via the Microsoft Online Services Customer Portal, then you may want to check out this guide.

Support for Windows Vista SP1 ends on July 12, 2011

Microsoft has announced that support for Windows Vista Service Pack 1 will end on July 12, 2011. This date is marked in accordance with the updated Service Pack Support policy as a part of Microsoft Support Lifecycle policy.

Support for SQL Server 2005 will end on April 12, 2011

Microsoft has announced that Mainstream Support for SQL Server 2005 Service Pack 3 and SQL Server 2005 Service Pack 4 will end on April 12, 2011, and Service Pack Support for SQL Server 2008 Service Pack 1 will end on October 11, 2011.

Microsoft IT puts a new spin on User Support with ‘Tech Link’

Microsoft Information Technology (Microsoft IT) Tech Link centers provide Microsoft employees and vendors with a walk-in location where they receive face-to-face troubleshooting support from the Microsoft IT group’s (MSIT) personnel.

‘Microsoft Answers’ support site gets a facelift!

Microsoft has updated Microsoft Answers support site with new design and lot of new features including new navigation and reputation system.

Introducing the Microsoft Professional Advisory Services

You don’t have a support problem but need advice on design, development, deployment or more, then check out the Microsoft Professional Advisory Services.

Resources: Get Help & Support on Windows 7 and Windows Server 2008 R2 SP1 Installation

Microsoft, recently made available Windows 7 SP1 RTM and Windows Server 2008 R2 SP1 RTM to MSDN and TechNet subscribers.

Get Help and Support using Microsoft Easy Assist

Microsoft Easy Assist allows a Microsoft support professional to remotely connect to your computer and help you solve a problem. Using a secure connection, the